Maintenance Request

Maintenance Request Procedure:

If this is a life threatening emergency, call 911 and then call us after you are in a safe place.

If this is an urgent maintenance request, call maintenance at (513) 863-3336 x4. Leave a message and they will respond within 24 hours.

Urgent Requests include:

  • Health/Safety Issue
  • Sewage Backup
  • Major plumbing or roof leak
  • No heat in the winter
  • You are locked out
  • Refrigerator not cooling

For all routine maintenance requests please submit on the Resident Portal